We've merged Burst SMS under our unified brand, Kudosity. Get ready for our new platform launching in early July, bringing together all the features you love in one place. More

SMS for E‑commerce
and Retail

Build strong relationships with customers, increase sales,
and manage logistics — all with SMS.
SMS for E‑commerce <br>and Retail

E-commerce SMS Marketing Use Cases

Abandoned cart notifications

Retarget abandoned cart customers with an SMS reminder that includes a special offer, encouraging them to complete their online order.

Hi Daniel, get Little Valley Jamboree early bird tickets today and save 35%! Only 100 tickets are available. Register here. link.sms/LVJ2021

Lead generation

Add SMS to your inbound marketing strategy by collecting leads and generating new customers with SMS automation and keyword campaigns.

Important Update: Jason Bailey will now be presenting How To Manage Change in Ballroom C at 11 AM today. Updated itinerary: link.sms/FAQ202.

Customer experience and retention

Improve your customer experience by sending order, shipment, and delivery confirmations and offering customer service via SMS.

Hi Mark, your package has now been shipped. Your tracking # is: 12345 For more info: link.sms/TRK123

Gather feedback and positive reviews

Build better relationships by asking for feedback and encouraging customers to leave online reviews.

Hi John, your experience matters to us. We’d love to hear how we did, and what we can improve. Please take this short survey: link.sms/SRV123

Improve your customer experience

It’s tough to succeed in ecommerce, so stand out from the crowd with an exceptional customer experience. 80% of retail customers say they’d rather send an SMS than call a contact center so giving customers a 2-way platform to contact you that they’re already comfortable using will help your business succeed.

Hey Birrani! Only 72 hours left until EDM Fest. We are super excited to see you there. Have questions? Reply back.

Integrate SMS into your tech stack

Why Burst SMS for
E-commerce & Retail

100% SMS Delivery to Carrier Guarantee icon
100% SMS Delivery to Carrier Guarantee

All messages are sent through ON-NET connections to local carriers. No grey routing.

Virtual Mobile Numbers icon
Virtual Mobile Numbers
Get access to high-quality bulk SMS numbers to maintain brand consistency and recognition.
24/7 x 365 Support icon
24/7 x 365 Support
Get world-class support around the clock. Our team of messaging experts are here to help.
Feature-rich icon
From our flexible SMS API and integrations to email to SMS and quick SMS, see why 35,000+ businesses choose burst for SMS advertising.
No Contracts icon
No Contracts

Our bulk SMS service is prepaid. No need to worry about monthly contracts or commitments.

Ease of Use icon
Ease of Use

All our SMS solutions are designed to be easy to use. Choose from an intuitive web interface, REST SMS API, or an extensive selection of integrations to connect with your pre-existing tech stack.

Start generating more
revenueinteractionbrand loyalty

See how easy it is to implement SMS into your business with this 14 day trial. Get access to our feature loaded online SMS platform.